If you’re having issues with the microphone on your Galaxy S8 and Galaxy S8 Plus smartphone, you know that it’s one of the most inconvenient issues to have because it impacts the most fundamental function of your phone: making and receiving phone calls. It’s inconvenient not to be able to use your phone for phone conversations, mainly because many people use their phone’s microphone for online video and audio chatting, voice notes, and so on.
People can’t hear you talk on your phone if your microphone isn’t working, which is obviously an issue that needs to be addressed.
In this post, I’ll teach you how to diagnose and fix microphone issues on your Galaxy S8 or Galaxy S8+ smartphone, so you can get back to using your phone for phone calls and other tasks that need the use of your phone’s microphone.
As is customary with smartphone issues, there are two main possibilities at work. One, the problem is caused by faulty, or damaged hardware, and two, the problem is caused by a software malfunction.
There are a few reasons for microphone hardware failures that you, the end user, may repair or attempt to fix, but most hardware issues require the services of a skilled expert.
However, if the problem is software, there are other choices. It is often a good idea to rule out user-fixable hardware problems first, as they are usually straightforward to verify.
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Check Your Phone’s Accessories
If you have a Bluetooth headset or headphones on your phone, there may be hardware conflicts between those add-on devices and the built-in microphone.
Disconnect your headphones/headset and then turn off Bluetooth on your Galaxy S8 or Galaxy S8+ to see if it resolves the issue. When you switch off Bluetooth, your microphone should instantly resume regular operation.
Examine the Microphone on Your Phone for Debris
Is there debris, dirt, or grit in your microphone to the point where it is preventing it from functioning properly?
If this is the case, a quick blast or two of compressed air from a can of compressed air sold for cleaning out keyboard gunk will solve the microphone problem.
Turn your phone off and then back on
There’s a reason why tech support usually encourages you to restart your computer, and a smartphone is nothing more than a little computer.
For many software issues, simply restarting the phone is enough to fix whatever was wrong and restore normal operation.
To guarantee a thorough reset of your phone, remove the SIM card and battery, wait 30 seconds, then reinsert the SIM and battery and power on the phone. Then, check the microphone to determine whether the restart fixed the problem.
Check Your Phone for Third-Party Issues
If everything was well before you loaded the GoopMasterBlaster app and your microphone suddenly stopped working, there’s a 99.9% likelihood that the new software is to blame.
You may either delete the app immediately or test the idea by booting your phone into Safe Mode (which prevents third-party apps from functioning) and seeing whether the problem goes away.
If it doesn’t go away in Safe Mode, the fault isn’t with the new app. If it goes away, you may delete the programme and fix the problem.
Alternatively, you may temporarily uninstall the offending app, restart your phone, and then test your microphone to see if it solves the issue. If your microphone functions, the problem probably causing by that programme. Before you try to identify whether an app is the root of the problem, be sure you first try the reboot technique described above without deleting any programmes.
To boot Your Phone into Safe Mode:
- Switch off your phone.
- Hold down the Power button for a few seconds.
- When the words “Samsung Galaxy S8” or “Samsung Galaxy S8 Plus” appear on the screen, release the button.
- After that, press and hold the Volume Down button until your phone has finished rebooting.
- At the bottom of the screen, you should see the words “Safe Mode.”
- Release the Volume control.
Your phone will now boot into “Safe Mode.”
Clear the Cache on Your Phone
Cache storage on your phone space is set aside for the operating system or certain apps. When the cache becomes destroyed or corrupted, it might create problems with the phone’s functionality, particularly the microphone.
Backup your phone before doing a factory reset
The last option is to back up your phone’s data and applications before doing a factory reset. This will address any potential software problems. However, you should back up your data beforehand because a reset would destroy everything on your phone. Then you’ll need to restore the data on your phone from the backup.
If your microphone still does not work after following all of these steps. The bad news is that there is likely something physically wrong with your microphone. And your phone will need to be repaired by an authorised technician or replaced by the retailer or service provider from which you purchased it.
One more possible workaround: there are wired and wireless external microphones on the market, so you could buy one of those, and if your built-in microphone isn’t working and repair or replacement aren’t alternatives, one of these solutions might be the answer.
Do you have any other recommendations for troubleshooting the microphone on the Samsung Galaxy S8 or Galaxy S8 Plus? If you do, please share them with us in the comments section below!