Isn’t mobile data working on your Samsung Galaxy S5 Duos device? Do download and upload speeds become slow? Cannot use the internet even though your Samsung Galaxy S5 Duos shows you have connected to the internet? If you are experiencing any of these mobile data and network issues, you can fix them easily within simple few steps. In this tutorial, we’re going to discuss 10 methods to fix when mobile data is not working on Samsung Galaxy S5 Duos.
1. Mobile Data limit
Network carriers give both limited and unlimited data plans. If you are using an unlimited plan, data limitation cannot be the root cause of this problem. If you are using a limited plan, you should check your data limit first. Being reached to the maximum level of the data limitation can be the reason behind this problem. You might have maximized your data limit for some period such as a day, a week, or a month. To check this out, navigate to Settings > Data usage. If the level has reached the maximum, you should contact your carrier to settle it. If the data limit is not the reason for this problem, let’s take a look at the next method to fix it.
2. Restart Your Samsung Galaxy S5 Duos
Restarting is a simple and easy troubleshooting method that can be used to fix many issues on Samsung Galaxy S5 Duos devices. You can switch on Airplane Mode/flight mode to restart the connection. Here are the steps for it.
- Open Settings on your Samsung Galaxy S5 Duos
- Navigate to the Wireless Networks / Connections
- Then turn on Airplane mode/ flight mode. After that turn your Samsung Galaxy S5 Duos device off
- Turn your Samsung Galaxy S5 Duos on the back, after 30 seconds
- Then open Settings again and switch off Airplane Mode
With restarting Samsung Galaxy S5 Duos device, you would be able to fix when mobile data is not working on Samsung Galaxy S5 Duos. Before trying this method, you need to turn off the Wi-Fi connection. Connecting with mobile data is only needed.
3. Check airplane mode/flight mode
You might experience network problems because of settings errors on your Samsung Galaxy S5 Duos device. That’s why you need to check your settings to find out whether there is any settings error. If you have switched on Airplane Mode on your Samsung Galaxy S5 Duos, it can be the cause of the network problems that you are having. Check out whether you have turned on Airplane Mode or not to fix when mobile data is not working on an Samsung Galaxy S5 Duos. You can do it by following the below steps.
- Open Settings
- Navigate to the Wireless Networks / Connections
- Switch off Airplane Mode, if it is on
4. Check the mobile network
To fix when mobile data is not working on Samsung Galaxy S5 Duos, check out you are using the correct connectivity and also network modes might have limitations that depend on the device. Further, different models of Android devices use different requirements to connect to the internet. For example, some 4 G-capable Android devices work well with 4G networks. They work on others limitedly. Therefore check out whether network settings are optimal for your Samsung Galaxy S5 Duos’s capabilities. You can change the network mode by following the below steps.
- Open Settings
- Choose Mobile Data
- Choose Network Mode and choose the best option for your Samsung Galaxy S5 Duos. If it got a 2G/3G/4G Auto option, turn it on. After that, your Samsung Galaxy S5 Duos will automatically select one that is available in your area.
5.Re-Inserting The SIM Card
You can re-insert your SIM card to fix when mobile data is not working on your Samsung Galaxy S5 Duos device. It reset and reboots the communication between Samsung Galaxy S5 Duos and the SIM card.
- Turn your Samsung Galaxy S5 Duos off
- Then remove the SIM card
- Insert your SIM card back after 30 seconds
- Turn on your Samsung Galaxy S5 Duos and let it reconnect networks. Now you can check if the problem is fixed or not.
6. Resetting Your APN
Your device carriers use APNs, also called Access Point Names which included important settings like gateway settings, to communicate with your device. But sometimes APNs can be corrupted. In such situations, APNs cause issues with the connection. Resetting APN can fix these issues. If the root cause of this problem is a corrupted APN, you will be able to fix it when mobile data is not working Samsung Galaxy S5 Duos through resetting. Here are the steps to reset your APN.
- Open Settings
- Navigate to the Wireless Controls/Connection/ Wireless Networks/ Mobile Data
- Choose Mobile Networks
- Choose Access Point Names. Now you can see the list of APNs saved on your Samsung Galaxy S5 Duos
- Navigate to the menu icon. Then choose the Reset to Default option
7. Change Your APN Protocol
Change the APN protocol if you can’t reset your APN automatically as described in the previous section. In the APN settings, there is an option for this. Some devices permit blanking of the APN protocol. You must switch to IPv4/IPv6.
8. Manually Enter Your APN
Updates to systems and software can sometimes lead to problems and bugs. Broken APN settings are a common issue brought on by software upgrades. You must manually reset your APN if it cannot be done automatically. The process is simple. To do so, follow the steps below.
- Access Settings
- Navigate to Wireless Controls/Wireless Networks/Connection/Mobile Data
- Choose mobile networks
- Activate APN settings
- Choosing the menu or Plus icons
- Choose a new APN
- Enter every detail of your APN. (You can find this information online on a help page for the carrier or an information page similar to Verizon’s.)
- Select this setting from the list after saving it. Finally, confirm that the issue has been fixed.
9. Factory Reset
This is the final method to use to fix when mobile data is not working on Android if any of the earlier techniques did not work. You should back up all of your personal data, including documents, photos, videos, and other items, before doing a factory reset. The reason is that a factory reset will delete all of them from your Samsung Galaxy S5 Duos. After backing them up, you can begin the factory reset using the steps below.
- Access Settings
- Select the Backup and Reset option
- Select the Factory Data Reset option
- Verify your factory reset. It will take some time to finish this process.
- Turn on your Samsung Galaxy S5 Duos’s connection after this process is finished to see if the issue has been resolved.
10. Hardware Troubleshoot
If none of the above fixes, not even a factory reset, worked, the issue must be with your hardware. Otherwise one of the methods mentioned should be able to fix it. If you are unable to fix it at this time, see a professional and allow them to examine your [name[. You could go to a Samsung service center. They’ll fix it for you.
Frequently Asked Questions
Why won’t my data work even if I have data?
There are several possible causes of your Samsung Galaxy data not working. It could be a bad connection in your location or a complete lack of mobile internet service, a software glitch, a hardware issue with your Samsung Galaxy or SIM, or just a simple forgetting to enable cellular data or off Airplane Mode.
What to do if your mobile data is turned on but not functioning?
Tap Network & internet or Connections after launching the Settings app. These options could be different according to your device. Turn off Wi-Fi and turn on mobile data to see if there is a change. If not, switch on Wi-Fi and turn off mobile data, then recheck.
What is a data connection error?
One of the most frequent network errors is the ERR CONNECTION RESET error in Google Chrome. Visitors to websites occasionally experience this error. If you encounter the ERR CONNECTION RESET problem, it means that your internet browser cannot establish a connection with the server hosting the website you intend to view.
Why won’t some websites use mobile data?
Some websites are incompatible with mobile devices. They occasionally show up, but they don’t look very good. One ISP is used for Wi-Fi. Both cellular and hotspot mobile networks are either unable to locate it or are actively banning it.
What should I do if my Samsung Galaxy’s mobile data isn’t working?
There are a few things you can do if your Samsung Galaxy phone isn’t connecting to the internet. To begin with, confirm that mobile data is turned on. This option is available in the “Wireless and networks” menu. Then try restarting your Samsung Galaxy S5 Duos if it doesn’t work. You might have to update your carrier settings if you’re still experiencing issues. To accomplish this, open the settings menu on your Samsung Galaxy and select “About device.” then “Update Android” after selecting “Software update.” Last but not least, you can try resetting your Samsung Galaxy to its factory default settings if all else fails. Your data will be entirely removed if you do this, so make a backup first.
Mobile data on Samsung Galaxy does not work after the update
Make sure you have turn on mobile data. Then, reset the Samsung Galaxy . Sometimes, the essential signal coverage may not reached to work with mobile data. One of the other options is to remove the SIM card and wipe it using soft cloth. Then reinsert the SIM in the proper way. For sure any of the above methods will aid you to fix the issue in your Samsung Galaxy.